Don’t change your device if you get this. The story starts about 6 months ago when I switched my bank. I had went straight to cashapp and removed my old card and banking information. I had my old card shredded at the bank when I closed my account. Everything seems good until I upgraded my phone. When logging in, it asks for my old banking information to confirm my identity. Which naturally it should not because they should not have that info anymore. Support was useless in handling my issue.
Been using this app for years, now there’s suddenly 2 problems. First, they took away the ability to add a customized dollar amount to your account and only offer a sliding bar that operates at $1, $2, $5, $10, and so on. Next, the app keeps crashing every time I open it for the past day. What ridiculous problems.It’s a great app to use and very convenient when needing to send or receive money however, it has some sort of glitch where every now and then I will go to open it and it will immediately close back out not allow me to access it at all. This morning has been the longest time glitching. It’s been 3 hours and I still can’t get in.
I used to love this app, but I don’t know what’s going on & I HATE writing bad reviews but SOMETHING has to be done. I have more than enough money to cover my purchase & my card was DECLINED in the store I had the clerk run in 4 times! I went to the atm to pull out cash it said I had insufficient funds! I was frantic because it was the ONLY card I had. Then i tried to contact support and they said they would get back to me in 24….I DON’T HAVE 24 HOURS! GET 24 LIVE SUPPORT!
Been using for a few years & never had any major issues. It’s a great back up if you need cash sent real quick (usually because I forget my debit card at home). I love the boosts – I get a dollar back whenever I get a coffee. The only issue I’m having now that must have happened after one of the recent updates, & I noticed a couple of other people say it recently, is I can’t add a specific amount to my card – it’s only in certain increments. Everything is updated on my phone. Hope this is fixed.
Every time I open the app it immediately crashes showing a system dialog saying “Cash App keeps stopping”. I uninstalled, reinstalled and logged in and the behavior continues to happen. This is really unfortunate since I’ve been using this app for nearly 7 years and have transfered tens of thousands of dollars with it in that time. I hope this gets fixed…